So if that shows up in your mailbox, you’ll know who it’s from. The combined companies will be known as Matrix Risk Management Services. It’s similar to Sedgwick, which we have written about in the past. Matrix is a TPA – third party administrator – that is often tasked with handling long term disability claims for self-insured policies. We like to keep our constituents informed of changes in the disability space that concern claims administration, so that maybe we can spare you a little anxiety. It’s that sinking feeling, when you ask yourself, what now? Sometimes the letters bring dire news of a claim being denied, or a request for more information, or, in this case, that a different company that will now be processing their claims. People who are dependent upon their long term disability insurance policy benefits know the feeling: an envelope arrives in the mail, or an email arrives in their inbox, from a company with a name they haven’t seen before.